Product Support Engineer
On-siteGurugram, Haryana, India
Gurugram, Haryana, IndiaOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Identify and resolve technical glitches within critical business systems by acting as software detectives across multiple components. Provide production support for EST and GMT hours, conducting root cause analysis on issues involving Python, LLM applications, and Google Cloud environments. Leverage monitoring and logs to ensure smooth system functioning while addressing resource-related challenges. Requires two years of relevant production support experience.
Required Qualifications
- Production Support experience
- Working knowledge of Python
- Google Cloud Exp /trained
- Root cause analysis
- Working knowledge of LLM Applications
- Monitoring & Logs
- 2 years relevant experience of above
- willing to support EST and GMT hours
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