Product Support Engineer – Energy (Product Su | Ingénieur de soutien aux produits – Énergie (
$45,000–$75,000 year
On-siteMontréal, Quebec, Canada
Job Summary
Coordinate technical aspects of RFQs, including spec review, product selection, compliance, costing, and lead-time analysis to ensure timely proposals. Develop Constraint Maps for new product opportunities and prepare customer drawings from R&E approved designs. Provide technical support to customers, sales, and customer service teams, including field support, training, and trade show assistance. Collaborate with the Research & Engineering team on design reviews, evaluations, and continuous improvement initiatives. Evaluate competitive products, perform benchmarks, and manage shop documents such as bills of materials and work orders. Full-time, permanent position with occasional travel. Bilingual in French and English. PLP protects critical global connections through reliable infrastructure solutions for utilities, telecom, and government sectors.
Required Qualifications
- Engineering Degree (Mechanical preferred)
- Spoken languages: French / English bilingual
- Written languages: French / English bilingual
- MS Office applications (Word, Excel, etc.)
- Understanding of manufacturing processes and documentation such as work orders, bills of materials, etc.
- Experience in the electric utility market (preferably in transmission, distribution, and substation)
Desired Qualifications
- Excellent inter-personal skills
- Excellent communication skills
- Strong collaborative and team skills
- Excellent attention to detail
- Able to work with precision and efficiency in tight deadlines
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