Product Support Coordinator Senior
$62,400–$66,560 year
On-siteHauppauge, New York, United States
Job Summary
Coordinate shipping, receiving, and material handling activities to ensure on-time delivery and accurate transfers. Prepare and package materials for shipment in accordance with specifications and regulatory requirements, while generating shipping documentation and managing carrier scheduling. Receive incoming materials, verify accuracy against documentation, and perform inventory control and cycle counts. Maintain accurate records in ERP/MRP systems and interpret work instructions, travelers, and specifications. Troubleshoot logistical or material discrepancies and coordinate resolutions while maintaining compliance with safety and regulatory standards. Work onsite in a warehouse/manufacturing environment Monday–Friday, 7:00 AM – 3:30 PM.
Required Qualifications
- Minimum 3+ years of experience in product support, logistics, shipping, or a related field
- Strong background in shipping and logistics operations, especially within regulated environments (e.g., aerospace, defense, manufacturing)
- Proficiency with computer systems such as ERP/MRP
- Ability to read and interpret documentation, specifications, and work instructions
- Strong troubleshooting, problem-solving, and attention to detail
- Ability to lift up to 50 lbs and perform physical tasks as needed
- Strong communication and teamwork skills
- Monday–Friday, 7:00 AM – 3:30 PM (first shift)
Desired Qualifications
- Experience with government logistics systems (e.g., WAWF or other government portals)
- Prior military experience
- Forklift certification
- Experience across multiple functions (shipping, receiving, stockroom, inventory)
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