Product Specialist - Orthopaedic, Malaysia (Johor,Bahru)
On-siteJohor Bahru, Johor, Malaysia
Job Summary
Complete complex tasks for Clinical Sales - Surgeons, ensuring accuracy and timeliness in all deliverables. Assist with developing implementation plans, activities, and next steps to close key opportunities. Implement objective-driven clinical sales training programs covering strategy, process, and collateral. Update sales audit databases by entering, verifying, and securing data. Leverage strategic partnerships for customer acquisition, review customer demands and feedback, and respond to product or service complaints while escalating unusual cases to management. Track information from clinical, procedural, and technical discussions for reference. This role includes eligibility for sales incentives and commissions.
Required Qualifications
- Experience in clinical sales
- Experience in MedTech sales
- Experience in Orthopaedic sales
- Experience in customer acquisition
- Experience in customer service
- Experience in complaint handling
- Experience in data entry
- Experience in data verification
- Experience in data security
- Experience in strategic partnerships
- Experience in customer feedback analysis
- Experience in product knowledge
- Experience in service knowledge
- Experience in case escalation
- Experience in clinical discussions
- Experience in procedural discussions
- Experience in technical discussions
- Experience in information tracking
- Experience in leadership
- Experience in adherence to Credo
- Experience in adherence to Leadership Imperatives
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