Product Solutions Manager - Payments - Vice President
On-site · Jersey City, New Jersey, United States
Job Summary
Product Solutions Manager in the Trust & Safety space at JP Morgan Payments & Commerce focusing on defining and configuring client-focused solutions, promoting new product growth, and supporting Sales through pricing, pipeline and account planning. Acts as voice of the customer, engages with client teams to capture feedback for product roadmaps, collaborates across Technology, Operations, Risk, Compliance and Legal, and represents the firm at industry events. Requires experience in payments, fraud prevention, or ID&V, strong problem-solving and communication skills, ability to manage multiple work streams, leadership in cross-functional teams, travel as required, and a track record of designing and executing sales-focused commercialization strategies.
Required Qualifications
- 5 years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
- Extensive experience working in a sales cycle and engaging with clients on a regular basis
- Experience modifying preconfigured solutions to meet complex problems
- Demonstrated prior experience working in a highly matrixed and complex organization
- Experience in leading initiatives to solve business challenges such as those with a top management consulting firm or in other generalist problem solving environments across financial services sectors
- Excellent track record of success in designing and executing strategies in large, high performance organizations
- Demonstrated experience managing high caliber sales and partnership teams with a bias for action, an ability to achieve challenging goals and a drive to innovate
- An outstanding ability to analyze and solve problems along with the confidence to advance innovative and differentiated solutions
- Exceptionally strong presentation and communication skills
- Ability to handle multiple work streams and manage stakeholder expectations
- Work related domestic travel as required
- Graduate business degree preferred, but not required
- Experience in a Payments Product, Trust & Safety, Fraud, Strategy or Consulting role, with an exceptional record of performance
- Demonstrated leadership in sales & commercialization disciplines
- A track record of demonstrating leadership and maturity that coaches winning teams that reward diverse ideas and seeks to share credit while developing future leaders
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