Product Owner (US Remote)
RemoteUnited States
Job Summary
Own the engineering team backlog, maintaining it in a prioritized, ready-to-work state with strategic features, customer escalations, technical debt, and bug fixes. Prioritize across competing inputs and make explicit tradeoffs while identifying blockers early to escalate to the right owners. Run daily stand-ups, backlog grooming, sprint planning, and retrospectives to surface issues and manage flow. Partner with Product Engineers to translate validated solutions into user stories and acceptance criteria, and collaborate with Customer Success to triage escalations and scope problems. Set realistic delivery expectations and provide regular updates on shipping work and risks. Maintain a trust-based relationship with the team, acting as their advocate for clarity and focus.
Required Qualifications
- Bachelor's degree in business, computer science, or a related field, or equivalent experience
- 5+ years as a Product Owner, Scrum Master, or Technical Program Manager in an agile B2B SaaS environment
- Strong knowledge of agile and scrum methodologies
- Demonstrated ability to prioritize across competing inputs (strategic, customer, technical) and defend those priorities with clear reasoning
- Sharp instincts for spotting blockers and the communication skills to escalate them without creating drama
- Technical literacy
- Strong written and verbal communication
- Detail-oriented and structured
- Collaborative, low-ego team player
- SaaS platform and API integration experience
Desired Qualifications
- IT Asset Management, ITSM, or adjacent enterprise IT experience
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