Product Owner II- Servicing
$75,000–$150,000 year
On-sitePhiladelphia, Pennsylvania, United States or Pittsburgh, Pennsylvania, United States
Job Summary
Lead discovery and delivery of customer and employee experiences across Retail Lending portfolio by collaborating with Senior Product Owners and Business Stakeholders to research, remediate production issues, and facilitate customer research, designs, and prototypes. Define, refine, and prioritize stories and bugs based on business value, risk, and stakeholder priorities while owning and maintaining one Scrum team's backlog to streamline execution. Partner with Tech Leads to execute work using an MVP philosophy, delivering frequent, reliable, and scalable software solutions through daily scrums, sprint planning, and retrospectives. Validate metrics and ensure proper documentation of business requirements in alignment with Enterprise controls.
Required Qualifications
- 3+ years of relevant / direct industry experience
- university / college degree
- comparable combination of education, job specific certification(s), and experience (including military service) in lieu of a degree
Desired Qualifications
- Certifications
- Accountability
- Customer Solutions
- Data Visualization
- Prioritization
- Scrum
- User Experience (UX) Design
- Agile Development
- Business Acumen
- Design Thinking
- Innovation
- Interpersonal Relationships
- IT Standards
- Procedures & Policies
- Managing Multiple Priorities
- Matrix Management
- Organizational Leadership
- Planning and Organizing
- Solutions Development
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