Product Owner-CRM Applications
HybridAthens, Attica, Greece
Job Summary
Translate business requirements into technical specifications and Statements of Work, then drive product delivery by managing the backlog, prioritizing initiatives, and defining milestones. Lead end-to-end project execution, overseeing releases, testing, deployment, and value realization while mitigating risks and enhancing solution scalability. Collaborate with stakeholders, development teams, and vendors to align priorities, manage dependencies, and resolve challenges through agile ceremonies. Monitor market trends, handle ad-hoc assignments, and participate in on-call support as required. Ensure operational excellence by coordinating issue resolution and driving continuous improvement within the Loyalty domain.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related STEM field
- Proven experience in Product Ownership, Business Analysis, and software product delivery within complex environments
- Strong knowledge of Agile methodologies, Software Development Lifecycle (SDLC), and project management practices
- Experience managing large-scale initiatives, vendors, procurement activities, budgets, and stakeholder negotiations
- Strong business acumen within CRM, Loyalty, Marketing, or Customer Engagement domains
- Excellent analytical, problem-solving, communication, and stakeholder management skills, with the ability to bridge business and technology
- Excellent communication skills (Greek & English)
Desired Qualifications
- Master's degree
- Professional certifications (PMP, PMI-PBA, CBAP, CCBA)
- knowledge of Gaming, Betting, Lottery, or Casino domains
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