Product Owner
$120,000–$140,000 year
On-siteBoston, Massachusetts, United States
Job Summary
Lead program onboarding for delegated authority business by developing deep application understanding, interpreting data determinations, and coordinating delivery from due diligence through go-live. Facilitate requirements workshops, manage cross-workstream dependencies, and negotiate policy, premium, and claims data from Brokers, MGAs, and Coverholders. Define data standards, map Bordereau reports, and validate accuracy against source files while performing acceptance testing and monitoring post-load quality issues. Collaborate with IT, Operations, Underwriting, and Finance teams to develop analytics on portfolio trends and enforce best practices for data integration within Bordereaux Processing Platforms. Maintain process documentation and implement continuous improvement processes to ensure scalability and reduce errors.
Required Qualifications
- Bachelor's degree in Business Administration, Information Systems, Computer Science, Insurance/Risk Management, or a related field
- 7+ years of experience as a Product Owner, Business Systems Analyst, Business Analyst, or equivalent role in financial services or insurance
- 5+ years of experience in the (Re)insurance industry across US Property & Casualty, International Markets, or Life, Accident & Health segments
- Demonstrated experience with program/delegated authority business, including familiarity with Bordereau reports (premium, claims, exposure)
- Proven experience coordinating across cross-functional teams including IT, Operations, Underwriting, Claims, and Finance
- Experience negotiating and managing data requirements with external partners (Brokers, MGAs, Coverholders, or TPAs)
- Strong ability to influence and work effectively across a global organization at all levels
- Motivated, team-oriented, with strong problem-solving and project management skills
- Strong skills in requirements elicitation, process mapping, data mapping, and gap analysis across business and technology teams
- Hands-on experience with UAT/acceptance testing — writing test cases, executing tests, and managing defect resolution
- Working knowledge of SQL or equivalent query tools for data validation and analysis
- Excellent critical thinking and analytical abilities, particularly in data interpretation and problem resolution
- Excellent organizational, written, verbal, and presentation skills
- Ability to work independently with limited oversight in a fast-paced, changing environment
Desired Qualifications
- Experience with Bordereaux processing platforms or Bordereau management systems used in program/delegated authority operations
- Familiarity with Binding Authority Agreements and Program Management Agreements (PMAs), including monitoring compliance against agreed terms
- Knowledge of insurance data standards such as ACORD, Lloyd's market standards, or equivalent frameworks
- Understanding data integration approaches (ETL, APIs, file-based exchange) in an insurance technology context — ability to engage meaningfully with data engineering teams
- Knowledge of insurance policy administration, claims, and financial/actuarial reporting platforms
- Familiarity with Agile, Scrum, or hybrid SDLC methodologies and associated tooling (e.g., JIRA, Confluence, Azure DevOps)
- Experience in Lloyd's, London market, or E&S specialty lines environments
- Understanding of regulatory, compliance, and audit requirements related to delegated authority arrangements
- Experience working in matrixed, global organizations with multi-team, multi-geography delivery models
- Professional certifications such as CBAP, CPCU, AINS, or PMP are a plus
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