Product Manager, Voyage
On-site · New York City, New York, United States or Seattle, Washington, United States
Job Summary
Product Manager, Voyage at Lindblad Expeditions oversees the voyage experience from embarkation to disembarkation. The role requires collaboration with field staff, Marketing, Sales, and external partners, and close coordination with National Geographic Expeditions. Responsibilities include designing and budgeting voyage programs, developing and maintaining voyage itineraries and technical sailing schedules, ensuring permitting compliance, creating paid shore excursions to augment included experiences, managing voyage P&L, negotiating land costs, processing invoices, training internal stakeholders, and building partnerships that enhance guest experiences. The position emphasizes ensuring high operational standards, coordinating cross-departmental activities, and representing the organization in regional associations while maintaining a deep knowledge of the company’s environmental and social impact programs.
Required Qualifications
- Bachelor’s degree in Hospitality, Tourism, or related field or equivalent industry experience
- At least 3 years of experience in ship voyage development, travel planning, or similar role
- Knowledge of geographical regions relevant to voyages
- Basic understanding of permitting compliance laws for maritime operations
- Budgeting and financial management familiarity
- Strong communication and negotiation skills
- Ability to work cross-functionally with teams
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