Product Manager, Software & Services
On-siteLondon, England, United Kingdom
Job Summary
Define the product's purpose and roadmap end to end, sharpening positioning against incumbents while sequencing with engineering and design. Own pricing and packaging architecture, architecting tiers and gating features to drive subscription revenue. Run deep user research to segment prosumers and test willingness-to-pay, then pivot the roadmap fast based on market or user evidence. Partner with growth marketing to jointly own activation and conversion, and build early commercial infrastructure including billing logic and retention metrics. This role involves co-authoring strategy with senior leadership at a company-level priority, where you ship against hardware keynote launch dates while maintaining the agility to pivot on signal.
Required Qualifications
- You've built product 0→1: owned something from first spec through to paid launch, made the strategy calls yourself, and answered for the results
- You're at home in scrappy environments: small team with resources constrains, building the measurement and billing stack yourself
- You know prosumer and consumer subscription software: freemium funnels, self-serve, individual buyers. You understand what makes someone pay for software out of their own pocket
- You've designed and shipped pricing: real packaging decisions with revenue consequences, ideally taking a product from free to paid tiers
- You have broad product judgment: you think in terms of purpose and user value, not just conversion mechanics, and you've pivoted a roadmap fast when the evidence demanded it
- You're deeply analytical and happy to be hands-on: cohort analysis, retention data, willingness-to-pay testing
- You bring real user empathy and clear, direct communication, able to hold your own with senior leadership and with users
- Location: London (Kings Cross & Farringdon offices)
- Working Pattern: Full-time, in-office, five days a week
Desired Qualifications
- ideally taking a product from free to paid tiers
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