Product Manager - Shipping Carriers Performance
$60,000–$60,000 year
On-siteVilnius, Vilnius, Lithuania
Job Summary
Product Manager for Shipping Carriers Performance at Ovoko, owning the technical integration layer between Ovoko and its carrier network—from label generation through courier requests to tracking ingestion and delivery confirmation. Focus on reliability, data-driven carrier performance reporting (transit time, lost shipments, returns), and monitoring systems to catch failures before downstream teams are affected. This is an infrastructure and data-trust role (not a feature PM). You’ll work hands-on with engineers and analysts to deliver integration work and data products, own the integration error gap, and lead end-to-end onboarding of new carriers. Required background includes 3+ years in logistics/shipping/API-integrations, experience building integration layers or data pipelines, and a track record of treating data completeness and reliability as a product. Nice-to-have items include SQL proficiency, webhook/polling systems experience, EU cross-border carrier knowledge, and collaboration with data teams on monitoring and alerting.
Required Qualifications
- 3+ years of experience as a Product Manager/Product Owner, ideally in logistics, shipping, fulfillment, or API integration-heavy products
- Hands-on experience with carrier or third-party integrations
- Experience building technical or internal products - integration layers, data pipelines, monitoring systems, or operational tools where the users are internal teams rather than end consumers
- Demonstrated experience treating data completeness and reliability as a product, not just an engineering concern
- Structured problem solver who can read API documentation critically, identify what's missing or undocumented, and make integration decisions without waiting for perfect information
- Strong technical insight - you are able to discuss APIs, webhooks, polling, and backend data flows with engineers in detail
- Data-driven mindset, comfortable defining and monitoring operational metrics like error rates, coverage, and latency
- Excellent communication and stakeholder management skills, with the discipline to say clearly what is and isn't your team's responsibility, even under pressure from teams that depend on your data
Desired Qualifications
- SQL proficiency - the ability to query integration error logs and tracking event data directly speeds up diagnosis significantly.
- Experience with webhook or polling-based tracking systems and the failure modes specific to each.
- Familiarity with EU cross-border carrier networks - how coverage, service types, and tracking infrastructure differ between domestic and pan-European carriers.
- Experience partnering with data teams on monitoring and alerting systems - defining thresholds, managing false positives, and translating data gaps into engineering priorities.
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