Product Manager
RemoteUnited States or Canada
Job Summary
Own and manage the product backlog for complex Higher Education engagements, translating business needs into structured requirements, user stories, and acceptance criteria. Partner with engineering and design to facilitate sprint planning, backlog refinement, and day-to-day delivery execution while identifying and managing dependencies and scope changes. Build strong relationships with client stakeholders to communicate progress, risks, and tradeoffs, ensuring the team remains unblocked and focused on shipping production-ready AI within 30 to 45 days. Leverage data and user feedback to continuously improve the product, applying an AI-forward mindset to accelerate documentation and analysis.
Required Qualifications
- 3+ years of experience in product management or product ownership
- Experience in the Higher Education space including Colleague ERP, SIS, and LMS platforms
- Strong understanding of agile delivery practices and product ownership responsibilities
- Experience writing requirements, user stories, and acceptance criteria for cross-functional delivery teams
- Experience working directly with clients or external stakeholders
- Strong communication skills across technical and non-technical audiences
- Analytical approach to decision-making using data and user insight
- Proficiency with product and delivery tools (e.g., Jira, Confluence, Miro)
- Demonstrable usage of AI tools to accelerate documentation, research, and analysis (e.g., Claude)
Desired Qualifications
- Experience in a consulting or agency environment is a plus
- Curiosity about prototyping with AI tools (e.g., Claude, Claude Code, Cursor, GitHub Copilot) — willingness to try AI to validate product ideas, even if you haven't done it formally yet.
- Experience with process-mapping or documentation tools.
- Working familiarity with GenAI fundamentals (LLMs, prompt engineering) — enough to follow technical conversations and ask good questions.
- Exposure to AI-powered products as a user, contributor, or observer, and the curiosity to learn how they're built.
- Vertical depth in one or more of Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, or Manufacturing.
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