Product Manager - Production Finishing Services
Remote
Job Summary
Own the Production Finishing Services relaunch and growth roadmap, translating customer production challenges into scalable, certified service offerings. Lead sales pipeline governance in WhiteCup CRM, including data hygiene, run-rate logic, and standardized reporting. Build multi-period demand and revenue forecasts aligned to historical run-rates and production capacity. Engage directly with existing customers to document programs, validate forecasts, and identify expansion opportunities. Consolidate historic pipeline data to enable re-engagement strategies and lead customer segmentation using NAICS/SIC mapping. Develop supply and contract frameworks, partner with Marketing on demand generation campaigns, and evaluate business cases for new offerings. Establish executive dashboards linking pipeline health, forecast accuracy, and financial performance. Achieve 100% CRM hygiene, ±10% forecasting accuracy, and launch at least one new offering within 12–18 months.
Required Qualifications
- 12–18 Month Outcomes
- 100% CRM pipeline hygiene with documented governance standards and monthly audit cadence
- Multi-period forecasting accuracy within ±10% at the aggregate level after two quarters
- All existing PFS customers engaged with documented growth and forecast plans
- Standardized contract templates implemented across the majority of active customers
- Capacity model actively used in S&OP and capital planning decisions
- At least one new or adjacent Production Services offering launched
- Certification milestones supported and tracked (AS9100, ISO 13485 as applicable)
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