Product Manager (Payments)
HybridSydney, New South Wales, Australia
Job Summary
Develop and communicate a clear vision and strategy for Payments, Settlements, and Billing products, prioritizing initiatives using data-driven insights and customer feedback. Engage directly with customers to identify pain points, while staying connected to emerging global trends to drive innovation and position Fat Zebra as a leader in online payments. Drive the development of the product roadmap by collaborating with Engineering, Sales, Support, and Marketing teams to discover, design, build, and release features that enhance payment processing efficiency. Oversee the end-to-end product lifecycle from requirements gathering to release management, ensuring continuous improvement through defined success metrics.
Required Qualifications
- 5+ years of Product Management experience
- leading end-to-end product lifecycles from feature discovery to production release
- extensive experience in the payments industry
- Proven ability to translate strategic vision into actionable and detailed product roadmaps
- alignment with business objectives and customer needs
- Skilled in conducting market research
- interpreting customer feedback
- analysing usage data to drive continuous product improvement
- validate product decisions
- Strong track record of leading and influencing cross-functional teams
- including engineering, design, sales, and marketing
- successfully deliver complex products
- Deep understanding and experience with the Australian payment landscape
- insights into local payment schemes
- merchant needs
- Track record of proactively identifying risks
- resolving issues
- quickly adapting to changes in a fast-paced product environment
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