Product Manager
RemoteUnited States
Job Summary
Own the Elite product line strategy, roadmap, and go-to-market across 50+ countries, managing GM-level customer relationships and end-to-end execution of the rebuilt customer portal. Drive the product-led motion by prioritizing packaging, onboarding, and activation improvements to accelerate time-to-value and revenue. Lead cross-functional teams in Sales, Services, Marketing, and Customer Success to unify sales, booking, operations, finance, and analytics workflows. Ship globally from day one with EMEA localization already delivered, leveraging AI-native tools for competitive reads and PRD drafting. Maintain a customer-obsessed cadence through regular engagement with real users and buyers to inform judgment and drive outcomes.
Required Qualifications
- 4-5 years in B2B SaaS product management, or a close adjacent path
- Experience owning a product line, or a substantial product surface, at GM altitude
- Ability to tie work to outcomes by naming numbers and specific individual contribution
- Ownership and autonomy to proactively read a market, customer base, and opportunity landscape
- Cross-functional champion ability to lead across Sales, Services, Marketing, and Customer Success
- AI-native practice using tools like Claude for feedback analysis, PRD drafting, and competitive reads
- Customer-obsessed cadence with regular contact with real users and buyers
Desired Qualifications
- Experience with product-led-growth playbooks: Mixpanel / Amplitude / Heap / Pendo, in-app guides, self-service onboarding
- SMB / mid-market pricing and packaging experience
- International-market GTM experience
- Venue, event, or hospitality software background
- Experience with integrated-payments products or an integration/marketplace ecosystem
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