Product Manager
$70,514–$97,018 year
Hybrid · Toronto, Ontario, Canada
Job Summary
Own end-to-end delivery of AI products from intake through production and optimization, plus Medcan’s AI product strategy and roadmap. Define and monitor KPIs, model performance, adoption, and outcomes. Lead delivery across data science, engineering, operations, and vendors and support model development, integration, and deployment into production systems. Manage product backlog, priorities, timelines, communication and dependencies. Translate business needs into AI use cases, technical requirements, and success metrics. Ensure compliance with privacy, security, and regulatory standards (PIPEDA, PHIPA) throughout the AI lifecycle. Drive AI adoption, change management and responsible and ethical practices across the organization, including training and communication. Stay current with Generative AI, LLMs, and agentic AI frameworks; assess and implement emerging technologies where relevant.
Required Qualifications
- Bachelor's degree in computer science, Engineering, Data Science, Health Informatics, or a related field
- Minimum 4 years of product management experience, with at least 2 years focused on AI products
- Strong understanding of software development lifecycles
- Strong understanding of machine learning workflows, LLMs, Generative AI, and agentic AI architectures
- Experience working with Salesforce Sales and Marketing cloud
- Familiarity with Azure AI services, AI Foundry, and Azure data architecture
- Proven ability to translate business needs into technical requirements and manage cross-functional teams
- Excellent communication and stakeholder management skills
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