Product Manager II
Remote · United States
Job Summary
Product Manager II role focused on driving the continued improvement of a SaaS product within Kaseya’s portfolio. Own features from discovery through release with emphasis on usability, quality, customer experience, and operational follow-through. Translate customer needs, business priorities, and product insights into clear requirements and delivered product improvements. Write detailed product requirements, user stories, acceptance criteria, and release notes for engineering, QA, support, and go-to-market teams. Manage backlog priorities, sprint readiness, and release readiness; collaborate with design, engineering, product marketing, sales, enablement, and support to prepare internal enablement and customer-facing launch materials. Ideal candidate has 3+ years in product management or related SaaS roles, strong cross-functional collaboration, and experience turning customer feedback and usage data into prioritized work. Remote USA locations supported.
Required Qualifications
- 3+ years of experience in product management, product owner, business analyst, implementation, customer success, or related SaaS product roles
- 3+ years of experience working with agile engineering teams, including backlog management, user stories, acceptance criteria, sprint planning, and release coordination
- 3+ years of experience translating customer feedback, support trends, usage data, and business needs into product requirements and prioritized work
- 3+ years of experience working cross-functionally with engineering, QA, UX, support, product marketing, sales, and customer-facing teams
- 3+ years of experience managing multiple priorities, supporting releases, and driving customer-facing product improvements with strong attention to detail
- 2+ years of experience contributing to shipped product improvements or customer-facing software features
- 2+ years of experience using customer feedback, support data, usage trends, and business context to inform product priorities
- 2+ years of experience identifying usability issues, workflow friction, unnecessary complexity, or unclear product messaging
- 1+ years of experience creating low-fidelity wireframes or visuals to clarify requirements
- 2+ years of experience balancing customer needs, business priorities, technical feasibility, and release timelines
- Demonstrated collaborative working style across product, engineering, design, and go-to-market teams
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