Product Manager - Data Enablement and Communications (Remote)
On-siteUtah, United States
Job Summary
Own the roadmap for data enablement, customer communications platforms, and eMarketing tooling across marketing needs, lifecycle functions, and emerging conversion use cases. Translate complex data requirements from business partners into clear product specifications and partner with engineering teams to identify and resolve data gaps. Define use cases, features, and acceptance criteria for notifications, content management, and campaign tooling while managing vendor relationships for third-party platforms. Lead cross-functional initiatives spanning marketing, technology, and lifecycle teams to drive alignment and assess risks for leadership. Analyze product performance to establish metrics reflecting technical health and business value, maintaining strong communication channels across all stakeholders.
Required Qualifications
- 5 to 7 years of experience in software Product Management
- Demonstrated experience owning data products or data enablement initiatives, with an understanding of how data flows, how it is consumed, and how to make it more useful to business stakeholders
- Experience with marketing technology platforms including customer communications, CMS, campaign management, or notification systems
- Ability to move fluently between high-level strategy and detailed execution, equally comfortable writing a one-pager for leadership and an acceptance criterion for engineering
- Exceptional communication skills: listening, writing, presenting, and collaborating across technical and non-technical audiences
- High integrity and the ambition to relentlessly pursue the best possible product
- Demonstrated ability to self-motivate, self-direct, and stay flexible in a fast-paced environment
- Bachelor's degree or equivalent work experience
Desired Qualifications
- AI‐enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve
- Experience with lifecycle communications or customer journey tooling
- Familiarity with chat platforms, conversational AI, or digital servicing products
- Background in FinTech or financial services
- Experience working with or alongside data engineering or analytics teams
- Mobile and web-based product experience
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