Product Manager Customer & Commercials (f/m/d)
HybridHamburg, Hamburg, Germany
Hamburg, Hamburg, GermanyHybridFull TimeLarge
Full TimeLarge
Job Summary
Own the Customer & Commercials Value Stream by shaping and driving NKG's digital solutions for customer, supplier, and partner management. Develop and drive product strategy across CRM, Customer Portal, and DocuWare portfolios, translating business challenges into initiatives that deliver measurable outcomes. Evolve these products based on user feedback and usage insights while managing stakeholders and prioritizing the backlog to balance value, stability, and strategic goals. Drive adoption through rollout activities, training, and change management, ensuring scalable global delivery aligned with local needs.
Required Qualifications
- Several years of experience in Product Management, Product Ownership, Business Application Management, or a similar role
- Proven track record of managing business-critical digital products
- Strong understanding of customer, commercial, supplier, or business processes
- Solid expertise in modern product management practices, including product strategy, roadmap planning, backlog prioritization, stakeholder management, and product discovery
- Comfortable working in agile environments
- Excellent communication and stakeholder management skills
- Ability to collaborate effectively across international and cross-functional teams
- Fluent in English and German
- Degree in Business Informatics, Business Administration, Computer Science, or a related field
Desired Qualifications
- Experience with CRM platforms (e.g. Microsoft Dynamics, Salesforce, HubSpot)
- Knowledge of customer portals, self-service solutions, document management, or workflow automation
- Spanish language skills
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.