Product Manager
On-siteFairfax, Virginia, United States
Job Summary
Product Manager at Coptic Orphans responsible for leading the full product lifecycle of donor-facing giving initiatives, from research and concept through design, cross-departmental coordination, launch, and post-launch evaluation. Key duties include researching donor behavior and fundraising trends, benchmarking products, designing and validating new giving initiatives, mapping donor journeys across departments, coordinating with Marketing, Donor Relations, IT, and Sponsorship, developing product proposals, and delivering training and post-launch evaluations to optimize donor engagement and experience. Must translate donor insights into compelling product concepts, manage end-to-end workflows, and maintain a product roadmap with clear success metrics.
Required Qualifications
- Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
- 5–7 years of professional experience in product development, donor engagement, fundraising, or marketing, preferably in a nonprofit or mission-driven organization. A Master's degree in a relevant field may substitute for up to 2 years of professional experience.
- Proven ability to design and manage end-to-end product or initiative workflows, with experience in mapping processes, identifying stakeholders, and driving cross-functional coordination to successful launch.
- Strong understanding of donor behavior, giving motivations, and nonprofit fundraising dynamics, with the ability to translate these insights into compelling product concepts and donor journey designs.
- Excellent project management skills with the ability to manage multiple product development streams simultaneously, track milestones, and communicate progress clearly to senior leadership.
- Strong analytical skills with the ability to gather and interpret donor feedback and performance data to inform product improvements.
- Familiarity with CRM systems and donor engagement platforms is an advantage.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), as well as Outlook, Teams, and SharePoint.
- Proficiency in Arabic is required, given the need to engage with field staff and beneficiary materials relevant to Coptic Orphans' work.
- Knowledge of Coptic Culture is required
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