Product Manager – AI
On-siteLahore, Punjab, Pakistan
Job Summary
Own and manage the roadmap for conversational AI agents, workflow automation products, and internal AI platforms. Conduct product discovery with internal departments and customer-facing teams to identify high-impact opportunities. Translate ambiguous business challenges into clear, measurable AI product requirements, defining agent behavior, guardrails, and human-in-the-loop workflows. Define, track, and report success metrics including output quality, adoption, and cost per interaction. Coordinate release planning with AI Engineering and own the evaluation process by reviewing agent outputs and approving releases. Drive adoption through stakeholder engagement and ensure products are deployed responsibly with appropriate privacy and governance considerations. Present portfolio performance to leadership covering usage, quality, and business impact.
Required Qualifications
- Bachelor's degree in Computer Science, Software Engineering, Business, Product Management, Data Science, or a related field
- 3–5 years of product management experience, including at least 1–2 years working with AI/ML-powered or data-intensive products
- Proven experience translating ambiguous business problems into products that were successfully launched and adopted
- Working knowledge of LLM-based product development, including: Prompt engineering, Retrieval-Augmented Generation (RAG), AI agents and workflows, Model evaluation and output-quality assessment
- Ability to define meaningful AI requirements and evaluate technical trade-offs without directly building the solution
- Experience defining, instrumenting, analysing, and reporting product metrics
- Strong understanding of product adoption, funnel performance, output quality, and business-impact measurement
- Proven experience leading cross-functional product delivery with engineering and business teams
- Strong written and verbal communication skills, with the ability to communicate technical requirements to engineers and business value to stakeholders
- Working knowledge of SQL or analytics tools for independently accessing and analysing basic product data
- Strong prioritization, stakeholder management, analytical thinking, and decision-making capabilities
- Willingness to work onsite in Lahore from 10:00 AM to 7:00 PM PKT
Desired Qualifications
- Hands-on experience with AI tools such as Claude, prompt-design techniques, or agent frameworks
- Experience managing conversational AI or voice AI products
- Experience working with internal platforms, enterprise tools, or B2B products
- Proven ability to drive adoption and change management for new tools and working practices
- Technical education, previous engineering experience, or the ability to collaborate deeply with technical teams
- Familiarity with AI governance, responsible AI principles, privacy requirements, and model-risk management
- Understanding of experimentation methods, A/B testing, and iterative product development
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