Product Launch Manager

Own the end-to-end release management process, ensuring product releases are high quality, well-coordinated, and effectively communicated across Engineering, QA, Product, Marketing, Sales, and Customer Experience teams. Orchestrate the release calendar, manage readiness activities, and facilitate go/no-go decision processes while driving release quality standards and post-launch reviews. Partner with Marketing to develop launch narratives and coordinate release notes, feature announcements, and customer-facing training programs to support adoption initiatives. Create and maintain product adoption dashboards in Pendo, develop metrics for feature usage and engagement trends, and consolidate operational and financial data for Quarterly Business Reviews and executive presentations. Establish scalable release governance standards and automate tracking processes to improve cross-functional coordination and release predictability.