Product Guide
On-siteLynnfield, Massachusetts, United States
Job Summary
Deliver a best-in-class brand experience by sharing technical product knowledge, solving guest problems, and recommending gear based on their needs. Champion Arc'teryx as a brand ambassador both in-store and in the community while providing feedback on merchandising to drive sales. Process guest transactions, handle warranties and trade-ins, and manage inventory by receiving and unpacking boxes weighing 5-30 lbs. Answer store phones, respond to emails, and occasionally engage on social media channels. Work under the direction of store leadership to complete additional projects and maintain a collaborative relationship with the team.
Required Qualifications
- Black Friday availability
- December through holiday season availability
- Minimum of one open shift per week
- Minimum of one close shift per week
- Minimum of one weekend shift per week
- Full Time (30-40 hours per week) or Part Time (10-30 hours per week) availability
Desired Qualifications
- Passion for delivering exceptional customer service
- Love for having fun at work
- Self-motivation
- Enjoyment of problem solving
- High flexibility and adaptability when faced with ambiguity
- Ability to effectively balance autonomy and collaboration
- Inspiration of breakthrough thinking and continuous improvement
- Seeking the best solutions with an unwavering commitment to do what is right
- Passion for getting outside and living it
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