Product Enablement Operations Associate Manager
$31,200–$31,200 year
On-siteTampa, Florida, United States
Job Summary
Administer the Ashcomm Vendor Portal by monitoring activity, data quality, and onboarding throughput while escalating trends to leadership. Support product onboarding and assortment activation from vendor submission through digital channel launch, tracking bottlenecks and ensuring consistent execution. Coordinate cross-functional follow-up with Merchandising, Technology, Finance, and external vendors to resolve enablement issues and track action items. Maintain SOPs, training materials, and operational documentation, then assist with system testing, defect validation, and release readiness for portal enhancements.
Required Qualifications
- 3+ years of experience in product operations, merchandising operations, marketplace operations, catalog management, e-commerce operations, or program/project coordination in an e-commerce setting
- Experience supporting operational systems and workflows, including: Documenting requirements, Coordinating enhancements, Supporting user acceptance testing, Assisting with system adoption
- Demonstrated experience coordinating cross-functional workstreams, tracking action items, and supporting process improvement initiatives
- Experience supporting product onboarding, item setup, catalog operations, product content workflows, or assortment expansion programs
- Strong analytical and problem-solving skills with ability to review operational metrics, identify issues, and recommend practical next steps
- Experience partnering with technology teams or business stakeholders to support requirements gathering, testing, issue resolution, and operational process improvements
- Excellent interpersonal skills and enthusiasm for working in a highly collaborative, cross-functional environment
- Detail-oriented with strong organizational and time management skills
- Proficient with Microsoft Office Suite, including Microsoft Excel
- Ability to manage recurring processes and multiple priorities simultaneously
- Strong written and verbal communication skills
Desired Qualifications
- Bachelor's degree in business, operations, supply chain, information systems, merchandising, or related field
- Experience working with marketplace enablement platforms (e.g., Rithum, Mirakl, CommerceHub)
- Experience with AI applications and building AI workflows (preferred but not required)
- Background in e-commerce or retail operations
- Experience in furniture, home furnishings, or consumer products industry
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