Product Documentation & Training Specialist
$33,000–$44,000 year
Hybrid · Barcelona, Catalonia, Spain
Job Summary
Product Documentation & Training Specialist at Baxter Planning based in Barcelona, focusing on owning and evolving customer-facing and internal product documentation and enablement. Responsible for translating complex product functionality into clear, structured content across user guides, help articles, and release notes; developing scalable documentation structures; creating training materials and driving adoption across teams; collaborating with Product, Engineering, and CX; coordinating documentation releases and internal enablement activities; maintaining content standards and continuously improving documentation quality. Requires 2+ years of experience, native or near-native English, strong writing/editing skills, ability to learn complex concepts quickly, and familiarity with documentation tools; Bachelor’s degree preferred (Supply Chain, Operations Research, Communications or equivalent). Hybrid work arrangement in Barcelona with a salary range of €30k-€40k.
Required Qualifications
- 2+ years of experience creating user-facing documentation or content (help centers, product guides, knowledge base articles, release notes, or similar)
- Native or near-native English proficiency with exceptional clarity in writing customer-facing content (mandatory)
- Proven ability to create clear, concise, and easy-to-understand content for end-users
- Demonstrated ability to quickly learn complex technical or functional concepts and translate them into clear, structured content
- Experience translating product functionality into simple, intuitive guidance and workflows
- Experience creating or supporting release notes / “What’s New” communications
- Strong understanding of how users consume content and how to make documentation useful, intuitive, and relevant
- Excellent writing, editing, and communication skills, including the ability to present and explain concepts clearly
- Experience working with cross-functional teams (Product, Engineering, CX) to gather information and validate content
- Ability to manage multiple product documentations and deadlines in a fast-paced environment
- Ability to independently own workstreams and deliver high-quality output with limited oversight
- High attention to detail and commitment to content quality
- Familiarity with documentation or content tools (e.g., SharePoint, Notion, Canva, or similar); exposure to MadCap Flare or Zendesk Guide is a plus
- Basic understanding of how product releases work and how documentation fits into the release cycle
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