JPMorgan Chase & Co logo
JPMorgan Chase & CoPosted 1 month ago

Product Director - Client Onboarding & Documents Platform

On-siteJersey City, New Jersey, United States

Full TimeSenior LevelEnterpriseFinancial Services

Job Summary

Oversee the product roadmap, vision, and execution for the Client Onboarding & Documents platform, managing business growth targets and risk while driving modernization initiatives. Lead the full product lifecycle from planning to delivery, championing a "build once, configure everywhere" philosophy to design reusable service-oriented and rule-driven architectures with clear API contracts. Coach the team on best practices for solution generation and prototyping, translating complex regulatory requirements into actionable technical outcomes through collaboration with Risk, Compliance, and senior stakeholders. Drive platform health, resilience, and cost optimization via SRE practices, telemetry, and continuous improvement. Partner with cross-functional teams to deliver scalable solutions within a matrixed environment, leveraging deep expertise in Java, Node.js, Python, and cloud platforms. Align strategy with firmwide standards while integrating Applied AI/ML to support microservices migration and legacy decommissioning.

Required Qualifications

  • 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
  • Extensive knowledge of the product development life cycle, technical design, and data analytics
  • Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Experience driving change within organizations and managing stakeholders across multiple functions
  • Demonstrate extensive experience in software product design and platform leadership, including defining value propositions, user journeys, and iterative roadmaps
  • Build and scale reusable platform capabilities such as APIs, SDKs, frameworks, and shared services for consumption across multiple teams or lines of business
  • Apply deep technical expertise in service-oriented architecture, API design, rule engines, decision management systems, and modern tech stacks (Java, Node.js, Python, cloud platforms, containerization, CI/CD)
  • Lead data architecture initiatives, including domain modeling, event sourcing, data lineage, governance, and workflow orchestration using BPM platforms
  • Integrate and experiment with Applied AI/ML, supporting modernization efforts like microservices migration, legacy system decommissioning, and cloud adoption
  • Exhibit strong leadership, communication, and collaboration skills, influencing senior stakeholders, mentoring teams, and fostering innovation in a matrixed environment
  • Deliver excellence in agile methodologies and product delivery, managing complex initiatives, implementing SRE practices, and ensuring high-quality, resilient solutions

Desired Qualifications

  • Recognized thought leader within a related field
  • Experience in Financial services and know-how of Regulatory and Banking environment
  • Played leadership role in past experience. Knowledge of data analytics, telemetry, and platform health metrics
  • Exposure to audit and control frameworks: SOX, GDPR, data privacy, access controls, evidence capture
  • Experience working in global, distributed teams across multiple time zones
  • Bachelor's or Master's degree in Computer Science, Product Design, or a related field (or equivalent practical experience)

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

Apply to this job in one click with Sorce

Apply on Sorce