Product Designer
$75,000–$85,000 year
On-siteHuntington Beach, California, United States
Job Summary
Conduct user interviews, usability sessions, and contextual observation to understand how servicers actually work, asking behavioral questions and controlling for bias. Evaluate features and user flows through product analytics using task-flow analysis, error rates, and click velocity to find what to fix and validate that shipped work improved outcomes. Translate research findings into clear problem definitions and opportunity areas, then partner with engineers, stakeholders, and customers to shape product vision and roadmaps. Design polished, trustworthy interfaces and rapidly prototype ideas in code or other methods to pressure-test concepts and build alignment fast. Ensure designs and prototypes are complete and well-documented, accounting for edge cases, error states, and responsiveness. Join a research-forward team building AI-native features for private lending software in Huntington Beach.
Required Qualifications
- 3+ years (or equivalent experience) as a Professional Designer and/or User Researcher
- Demonstrated depth in user research: interviews, usability sessions, synthesizing qualitative data, and turning behavioral insight into design direction
- Portfolio showing end-to-end product work: problem framing, research, and iteration, not just polished mocks
- Fluency in Figma and the ability to take a framed problem to production-ready UI
- Experience working directly with engineers in a fast-moving environment
- Comfort operating in ambiguity and scoping work with incomplete information
- Strong written communication for specs, tickets, async collaboration, and stakeholder alignment
- Familiarity with analytics tools (Pendo, PostHog, Mixpanel, Amplitude, etc.) and using data to drive decisions
- Ability to tie design decisions to business goals, saving cost or generating revenue
- Understanding of business, resource, and technical constraints when planning feature rollouts
- Ability to prototype in code (Claude Code, React, HTML/CSS, Cursor, etc.)
Desired Qualifications
- Experience in fintech, mortgage, or B2B SaaS
- Background in behavioral science, cognitive psychology, or HCI research methods
- Exposure to reinventing traditional UI patterns for AI use cases
- Prior experience in Product Management or a hybrid PM/design role
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