Product Designer
$115,000–$200,000 year
On-siteNew York City, New York, United States
Job Summary
Lead end-to-end design of the Ember platform, shaping holistic mobile and web experiences while evolving workflows across Firefly. Design for safer communities by championing split-second decision clarity for safety teams during high-stakes moments, and architect software spanning physical-to-digital journeys for multi-touchpoint user journeys. Drive design excellence through rigorous visual hierarchy, typography, and information clarity to build scalable interface components. Ship iteratively with rapid prioritization and testing, and design with customers by running user research with installers, operators, and end users to convert field insights into product decisions. Set a collaborative design culture by working closely with founders, hardware teams, and engineers to establish design foundations.
Required Qualifications
- 3-7+ years of experience: In Product Design, Interaction Design, UX, or equivalent roles
- Ideally with experience designing complex workflow software, real-time collaboration tools, connected hardware, or agentic systems
- A strong portfolio showcasing a deep understanding of software design, system architecture, interaction principles, and a high bar for visual craft demonstrated through shipped products
- We want to see your thinking and process, not just the polished outcome
- Demonstrable UX hard skills from product strategy and design ideation, to wireframing, system architecture, design systems, workflow design, and visual execution
- The ability to think holistically about how software adapts across users, moments, and use-cases
- Robust consideration of edge cases, states & variations, and proven ability to take on complex workflows that span touch-points and moments
- A passion for bringing the polish, delight, and simplicity of consumer apps to enterprise software
- Strong visual design consideration across color, type, layout, data visualization and information hierarchy
- Ideal candidates have experience designing map-based, spatial, or '3D' interface elements
- Strong understanding of the technical constraints of interface design
- Ability to adapt design perfection to production limitations
- Experience building collaboratively with engineering and technical teams
- You design with the user's physical and emotional state in mind
- Behavioral insight is built into your process, from formal user research and product testing to passive channels, desk research, and analytics
- You care about speed, take pride in your work, and are comfortable navigating the ambiguity of an early-stage startup
- You can defend quick, confident design decisions, even with incomplete data, while working autonomously across projects
- You successfully integrate cross-functional constraints and non-design perspectives into your daily workflow
- You handle critical feedback gracefully and resolve disagreements with respect, rationale, and user-centric framing
- You want to work on-site with our team in New York City five days a week
Desired Qualifications
- Experience at an enterprise hardware, IoT, or connected-device company where the device and the software ship together
- A high caliber of visual design polish and ability to develop new brand system
- Experience designing agentic workflows or AI-native products
- Experience planning, leading, and synthesizing primary research, especially co-design and UX landscape studies
- A high degree of versatility. Is eager to wear multiple hats, learn new design tools/skills, and adapt quickly to shifting requirements
- Experience working and shipping quickly and iteratively
- Exposure to hospitality, healthcare, education, public safety, or other regulated or trust-driven markets
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