Product Coordinator

Process customer orders accurately and efficiently, serving as the primary point of contact for inquiries via phone, email, and text. Coordinate product returns, issue return authorizations, and manage purchase orders to maintain product availability while monitoring inventory levels and replenishment activities. Source materials from approved vendors, develop relationships to improve service and pricing, and track domestic and international shipments, including hazardous material logistics. Maintain accurate customer, vendor, and pricing data across ERP and CRM systems, generate operational reports, and resolve inventory discrepancies. Identify workflow inefficiencies, recommend process improvements, and collaborate closely with Sales, Operations, and Warehouse teams to ensure seamless order fulfillment.