Product Commercialization & Readiness Manager
$92,300–$153,900 year
HybridAtlanta, Georgia, United States or Burlington, Vermont, United States
Atlanta, Georgia, United States or Burlington, Vermont, United StatesHybridFull Time$92,300–$153,900 yearEnterprise
Full TimeEnterprise
Job Summary
Lead product launch impact assessments and develop comprehensive go-to-market plans for high-impact initiatives within the Retail portfolio. Partner with product, business operations, and change management teams to drive accountability, manage program risk, and ensure critical milestones are met. Define success metrics using KPIs and analytics, facilitate stage-gate processes, and synthesize tailored messaging for diverse audiences. Leverage AI to refine launch deliverables and streamline operational readiness for product updates. Work collaboratively with sales, support, and implementation teams to align training and ensure customer value delivery.
Required Qualifications
- Bachelor's degree in a related discipline
- 6 years' experience in a product, project, or program management role
- Master's degree (alternative to experience)
- Ph.D. (alternative to experience)
- 10 years of experience in a related field in lieu of education
- PMP or similar certification
- Prosci/ADKAR or similar certification
- Experience in Agile, Scrum and/or Kanban
- Knowledgeable in change-management principles
- Proven experience in managing change across multiple parts of a single organization and across organizational boundaries
- Ability to gather and analyze information and data from multiple sources
- Ability to prepare professional presentations, charts, graphs and tables of information for launch preparation
- Demonstrated planning, analytical and organization skills with an ability to manage competing demands and priorities
- Comfortable leveraging AI to execute tasks
- Comfortable communicating with stakeholders at all levels of the organization
- Comfortable presenting to groups, whether in-person or virtually
- Comfortable communicating complex business and product ideas into language that is understood by all supporting departments
- Strong collaboration skills and the ability to lead through influence
- Able to engage supporting departments to gain buy-in
- Excellent written and verbal communication skills
- Must be authorized to work in the United States for any employer without current or future sponsorship
- Must clear a pre-employment drug test
- Must be able to travel 15% of the time
Desired Qualifications
- Experience in software development lifecycles (SDLC)
- Experience in business operations
- Experience in stakeholder consultation
- Experience in user experience
- Experience in project management skills
- Experience in product management
- Experience in business operations
- Experience in change management
- Experience in training
- Experience in sales
- Experience in performance management
- Experience in project/program management
- Experience in marketing
- Experience in client care
- Experience in implementation teams
- Experience in Retail portfolio
- Experience in go-to-market strategies
- Experience in post-launch strategies
- Experience in building out commercialization practices, processes, and success measures
- Experience in defining and measuring success using KPI's, metrics, analytics, dashboards
- Experience in facilitating Stage-Gate meetings and processes
- Experience in managing program risk by identifying and communicating issues
- Experience in recommending mitigation plans
- Experience in streamlining go-to-market planning
- Experience in ensuring operational readiness for product launches
- Experience in championing continuous improvement using innovative ideas
- Experience in managing the work of 1-2 direct reports
- Experience in leveraging AI in day-to-day work
- Experience in pushing the boundaries of how AI can be further leveraged within the product commercialization and readiness discipline
- Experience in creating, refining and iterating on product commercialization and launch planning/execution deliverables
- Experience in improving productivity, communication, and clarity using AI
- Experience in synthesizing information quickly
- Experience in composing concise and tailored messaging to audiences
- Experience in using persuasion and negotiation techniques with boundary partners
- Experience in building networks of support for ideas and/or initiatives
- Experience in guiding and helping communicate the launch of smaller/lower-impacting product updates
- Experience in developing, leading and communicating efforts and communications around sunsetting products and/or features
- Experience in working across organizational boundaries to ensure that all go-to-market goals and critical milestones are met
- Experience in leading stakeholder meetings and communicating status
- Experience in driving accountability and decision making
- Experience in defining and measuring key product value metrics during all stages of the launch
- Experience in partnering with Product Management to ensure that training, sales, support teams, auctions, client services and implementation teams have the necessary information to effectively plan for, train and support a new product/solution or enhancement(s) being delivered
- Experience in keeping the voice and perspective of the customer present in the product process for in-market operations
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