Product Analyst, Commercial Real Estate
$60,000–$75,000 year
On-siteVancouver, British Columbia, Canada
Job Summary
Transform stakeholder ideas into user stories, feature scopes, and technical requirements while creating customer journey maps, wireframes, and prototypes to define the user experience before development. Investigate system behavior, navigate databases, and resolve reported issues by working side-by-side with front-end and back-end developers to ensure technical feasibility. Build close relationships with stakeholders to gather requirements, analyze user behavior, and champion product improvements that solve real-world pain points in commercial mortgage lending. Implement system changes and configurations to tailor lending solutions, serving as a key support contact for triaging inquiries and bug reports to drive timely resolutions.
Required Qualifications
- Two (2) years of experience in a product analyst, business analyst, or project management
- Post-secondary education in computer science, business, information technology, commercial real estate, or a related field
- You thrive in a collaborative environment, maintaining tight feedback loops between internal and external stakeholders
- You possess a natural 'owner' mindset with the initiative to identify pain points and drive feature ideas from concept to completion
- You leverage tools such as JIRA, Microsoft DevOps, the Microsoft Office Suite, SQL and Figma to investigate system behaviour and navigate databases independently, allowing you to anticipate edge cases and document the 'if/then' logic required for a bulletproof feature
- You can take a high-level, sometimes vague business request and distill it into a structured technical requirement that an engineer can execute without constant back-and-forth
- You understand how a single change in one part of the platform can ripple across the entire ecosystem, and you document those dependencies meticulously
- You communicate with clarity and confidence across all levels, translating complex technical concepts for business stakeholders and grounding business context for engineering teams so that nothing gets lost in translation
- You set and manage stakeholder expectations with honesty and professionalism, keeping the right people informed at the right time
- You are comfortable and enthusiastic about learning new tools and technologies, including AI, and actively seek out ways to incorporate them into how you work and solve problems
- You know how to work independently and take ownership of your workload, with the self-awareness to distinguish between problems worth solving on your own and situations that warrant escalation
Desired Qualifications
- Having a PMP or BA certification is a great plus!
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