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RivianPosted 25 months ago

Product Advisor IV - Olathe Service Center

$34,798–$43,493 year

On-siteOlathe, Kansas, United States

Full TimeSenior LevelEnterprise

Job Summary

Own the customer journey by consistently achieving sales targets, managing demo drive volume, and converting leads through personalized in-person interactions, phone, text, and email. Provide static and dynamic product demonstrations, host retail activations, and resolve escalations while coaching teammates on exceptional performance. Execute operational duties including opening/closing, back-of-house upkeep, and driving high-performance vehicles. Maintain a healthy pipeline by establishing long-term relationships and soliciting feedback to drive continuous improvement. Communicate business trends to leadership and share best practices to cultivate a culture of learning.

Required Qualifications

  • High School Diploma, GED, or other recognized high school equivalency credential
  • At least 21 years of age
  • Proven track record in a high-velocity customer engagement cycle, from prospecting to closing, in a commission-based environment
  • Experience succeeding in a face-paced, dynamic start up environment with continuous iteration and changes
  • Valid driver's license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from)
  • No drug or alcohol related driving incidents in the last 3 years
  • No more than 1 serious moving violation in the last 3 years
  • No driving related suspensions or revocation of Driver License within a 3-5 year period
  • Ability to obtain and maintain local sales licenses if applicable in your state/province
  • Ability to work a flexible schedule to support customers on nights, weekends and/or holidays
  • Ability and willingness to travel as needed to support events, new market launches, etc.

Desired Qualifications

  • 4+ years experience in Sales, Retail, Hospitality or similar fields
  • Top tier, premium brands, direct to consumer models, commission-based environments and/or automotive experience
  • Experience using CRM systems
  • Salesforce
  • Excellent written and verbal language skills in English, additional languages

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