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FirstsourcePosted 2 weeks ago

Processor-Open Enrollment

$33,280–$33,280 year

RemoteUnited States

Full TimeLarge

Job Summary

Process open enrollment tasks including adding dependents, updating coverage, calculating premiums, and managing terminations or newborn adds. Interpret applications and upload correct information while resolving name and date-of-birth mismatches. Perform refund decision-making and ensure detail-oriented accuracy in premium calculations and coverage structures. Work independently in a remote environment using Excel-like systems, navigating multi-step directions and multiple programs. Maintain high attention to detail during data entry and problem-solving.

Required Qualifications

  • Proficiency in Excel
  • Demonstrated ability to work independently and efficiently assimilate new processes with minimal guidance
  • Strong analytical thinking skills with a deep-dive approach to problem solving and excellent attention to detail
  • 3 - 5 years of experience in medical insurance billing, coding or customer care
  • Solid understanding of medical insurance benefits, including deductibles-pays, and coverage structures
  • Ability to follow multi-step directions and navigate multiple programs and systems
  • Problem solving/Critical thinking skills while independent in a virtual environment
  • Detail oriented
  • Comfortable with remote computer learning
  • WFH experience
  • The ability to learn easily in a team environment
  • Able to accept constructive criticism
  • Prior open enrollment experience preferred
  • Pass a required assessment within the training period
  • Typing 40 wpm
  • Must be proficient in computer skills/typing skills
  • Must be able to regularly or frequently talk and hear
  • Must be able to sit for prolonged periods
  • Must be able to use hands and fingers to type
  • Must be able to use close vision to view and read from a computer screen and/or electronic device
  • Must be able to occasionally stand and walk
  • Must be able to climb stairs
  • Must be able to lift equipment up to 25 pounds

Desired Qualifications

  • Formula knowledge is not required, but the system used daily is similar to Excel in functionality
  • Open Enrollment experience

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