Processor
On-siteKokomo, Indiana, United States
Job Summary
Accept initial orders from account managers, fax, email, or the website, then review purchase agreements and instructions from escrow principals to verify accuracy. Acquire and request required documents such as surveys and lender information, scanning all incoming materials within a 24-hour timeframe to the router. Initiate actions for outstanding documents or curative items to clear title, including municipal letters and order payoffs, while reviewing title commitments for vesting and legal description accuracy. Coordinate voicemail messages hourly, consult with examiners and lenders to reconcile discrepancies, and schedule closings with principals or assign escrow officers. Maintain due dates for the assigned processing pool in ResWare, approve general POA documents, and respond promptly to customer inquiries regarding pre-closing issues.
Required Qualifications
- Good working knowledge of computers
- General understanding of residential real estate transactions
- Title and loan closing procedures
- Strong communication skills
- Optimistic, enthusiastic and professional attitude
- Knowledge of specific office procedures
- Company terminology
- Organizational structure
- Area of responsibilities and assignments
- Ability to determine and utilize the level of knowledge and job duties of company personnel
- Ability to develop rapport with customers
- Outgoing personality
- Service orientation
- Self-starter
- Excellent time management
- Organizational skills
- Ability to facilitate independence
- Accountability
- Creativity
- Sense of professionalism
- Ability to maintain confidentiality
- High school graduation/equivalent
- Four years of experience in escrow work
- Equivalent combination of education and experience
- State notary certificate
- Active limited license for title insurance by the State where required
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.