Process Support Engineer (Diffusion)
On-siteSingapore, Singapore
Job Summary
Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. Work closely with customers and R&D teams to develop leading-edge processes for manufacturing advanced semiconductor chips, including hypothesis experiments and design of experiments (DOEs). Analyze data with statistics to compile reports on technically challenging process engineering experiments, while troubleshooting complex problems and performing root cause analyses to resolve difficult process issues. Communicate with internal stakeholders and customers to build relationships, serve as a resource for junior colleagues, and lead small projects. Based at the customer's site daily in a fast-paced cleanroom environment, you will optimize process conditions to ensure stable, high-quality semiconductor processes.
Required Qualifications
- Bachelor's degree in chemistry/physics, materials engineering, electrical engineering, optoelectronics or related field
- Few years of experiences in the semiconductor process or equipment, preferably RTP/ Diffusion
- Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders
- Ability to travel to various customer sites as required
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