Process Specialist- Korean
On-site · Chennai, Tamil Nadu, India
Job Summary
Process Specialist- Korean responsible for managing logistics-related processes, analyzing and monitoring customer accounts, developing and implementing collection policies, resolving disputes related to invoices and delinquency, and ensuring data accuracy. Collaborates with cross-functional teams, reports to logistics Supervisor, and works from the Ambattur/Chennai location. Key skills include strong analytical abilities, attention to detail, data entry accuracy, Korean language proficiency (written and spoken), and excellent communication and negotiation capabilities to handle past-due receivables and customer inquiries.
Required Qualifications
- Strong analytical and problem-solving skills
- Excellent communication and negotiation skills
- Proficient in Korean language (written and oral) at least B2 or B1 level
- Fresher or Experienced candidate from Korean- Email & Chat Background
- Enter data accurately into databases, systems, or spreadsheets and cross-check information against source documents
- Protect sensitive and confidential information; ensure high accuracy and consistency in data
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