Process Optimization & Automation Manager
$150,000–$200,000 year
HybridMadrid, Madrid, Spain
Job Summary
Design, implement, and continuously improve operational workflows across Secret Media Network by identifying inefficiencies and standardizing execution between North America, Europe, APAC, and Latam regions. Leverage AI tools and internal systems to automate manual processes, collaborating with Tech/Data teams to enhance productivity and execution speed. Partner with stakeholders to ensure process adoption, document operational playbooks, and define KPIs related to efficiency such as post-production time and output quality. Act as a bridge between strategy and execution by aligning business needs with technological solutions through close collaboration with Marketing, Product, Data, and Local teams. This role supports the global expansion of Fever's entertainment platform, which inspires over 300 million people across 55+ countries.
Required Qualifications
- Master's degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree)
- 5+ years of experience in strategy/operations consulting, supply chain, media operations, marketing operations, or production management
- Ideally in large-scale, fast-paced, digital-first organizations
- Strong experience in process design, optimization, and workflow automation
- Comfortable working with data and defining KPIs to measure performance
- Hands-on mindset: able to move from strategy to execution quickly
- Proficiency in both written and spoken English is a must
Desired Qualifications
- Experience with automation tools (e.g., Zapier, Make, Notion, Airtable, etc.) is a strong plus
- Familiarity with AI tools and interest in leveraging them for operational efficiency
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