Process Deployment Specialist - Global Trade Compliance
On-siteBengaluru, Karnataka, India
Job Summary
Lead stabilization for SAP GTS and related process deployments, ensuring system configuration and processes are reviewed and approved by sponsors. Identify and lead optimization activities by partnering with subject matter experts to promote process change across the Global Trade Compliance domain. Independently handle complex issues with minimal supervision while defining deployment objectives, monitoring project progress, and resolving variances. Implement, maintain, and communicate metrics to track solution stabilization and value captured through optimization initiatives. Collaborate with application support teams to improve self-service processes and knowledge sharing.
Required Qualifications
- Bachelors degree in a related field or equivalent experience
- At least of 4 years of Global Trade process and SAP GTS experience
- Strong analytical skills capable of breaking down complex issue to identify key drivers and upstream and downstream impacts
- Confirmed ability to lead, coach, facilitate and communicate with individuals across a broad range of education, experience, and functional spectrums to manage expectations and drive organizational and process change
Desired Qualifications
- A strong affinity with IT coupled with solid knowledge of SAP concepts is preferred, i.e. familiar with cross modules integration, SAP ERP and SAP GTS; and other systems to meet trade compliance (Custom, Import, Export) regulatory and operational requirements in that region
- Experience deploying ERPs and / or participated as a Trade Compliance (Custom, Import, Export) SME in at least 2 full life cycle of SAP implementations (or equivalent experience)
- Experience in leading stabilization and process improvement efforts
- Self-starter with good interpersonal and strong communication skills to get to root causes of issues, communicate with IT and other Finance and non-Finance stakeholders; able to influence larger teams, some of whom will not have technology skills
- Fluent in English, verbal and written
- Ability to work independently with minimal supervision
- Flexible regarding working patterns, ability to manage multiple assignments in parallel, across different time zones would be required for this role
- Demonstrated experience in the use technology to improve process and controls
- Experience of process migration and creation of effective process maps and SOPs is a plus
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