Process and Development Advisor
On-siteCamberley, England, United Kingdom
Job Summary
Review, enhance, and develop day-to-day processes within the letting business by conducting investigations, planning, and testing new procedures for robustness and compliance. Create alternative working methods to improve efficiency, prepare user notes for process releases, and liaise with internal departments and trainers to ensure accurate delivery. Highlight procedural updates, manage policy implementations, and assist in establishing procedures for new fields or projects. Carry out special research, troubleshooting, and investigative duties with discretion, while learning new systems to support rollout across the network. This role involves mobility within the LRG region, potentially requiring travel and overnight stays.
Required Qualifications
- Lettings or Property Management experience
- Commercial awareness with excellent stakeholder and negotiation skills
- Good IT Skills
- Logical problem solving
- NFOPP Qualifications
- A natural communicator, able to build strong relationships, with experience in working with multi-functional teams and delivering to tight time-scales
- Enthusiastic, proactive and adaptable individual able to deal with a diverse and demanding workload
- Demonstrable ability to prioritise tasks and have effective time management and analytical skills
- Excellent interpersonal and communication skills with great attention to detail
- Strong organisational and time management skills
- Ability to learn new processes and be able to effectively deliver these to the business (including by web conference or course delivery)
- Ability to manage own time and work remotely
- Ability to be flexible and adapt to be successful in a changing environment
- Ability to work under pressure in a busy and complex role
- Mobility within the LRG network as and when required
- Travelling of some distance
- Overnight stays
Desired Qualifications
- Knowledge of Reapit advantageous
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