PRO Services Assistant Department Manager
On-site · Mesa, Arizona, United States
Job Summary
The PRO Services Assistant Department Manager is responsible for training Product Sales Specialists and ensuring exceptional customer service and product information. Key responsibilities include providing direction to sales specialists, completing product specialist certification courses, organizing merchandise, communicating operational procedures, assisting customers, processing transactions, and conducting 'how-to' classes. This role requires strong communication skills, ability to multi-task, and familiarity with store operations.
Required Qualifications
- High School Diploma or GED
- 1 year of customer service/sales experience or equivalent combination of education and experience
- Excellent communication skills (verbal & written)
- Ability to multi-task and work in a fast-paced environment
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