The Manufacturers Life Insurance Co. (Phils.) logo
The Manufacturers Life Insurance Co. (Phils.)1 week ago

Private Lending Officer

$43,734–$72,890 year

Remote · Québec, Quebec, Canada

Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Enterprise

Job Summary

Deliver proactive, high-touch concierge-level service to high-net-worth clients across private banking lending needs. Manage specialized lending workflows from application through funding, including complex wire payments, fund transfers, sub-account renewals, rate changes, and GIC/M1-related requests. Provide guidance across lending products (mortgages, Manulife One) and support account openings and fee waivers. Act as a trusted advisor within Concierge Banking, collaborating with advisor partners, Operations, and supporting teams to identify cross-sell opportunities and enhance the client experience. Maintain accuracy and compliance in all client instructions, respond to inquiries (bill payments, Interac e-Transfers, name changes, credit card inquiries), and deliver consistent, superior service in a remote Canada-based role.

Required Qualifications

  • Post-secondary education in Business, Finance, or a related field (or equivalent experience)
  • Strong communication skills
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
  • Experience in private banking, lending operations, commercial banking, or high-net-worth client service
  • Knowledge of lending products, banking operations, and client servicing best practices
  • Bilingual proficiency in English and French is preferred
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$44k – $73k / yr

Private Lending Officer · The Manufacturers Life Insurance Co. (Phils.)

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