Print Shop Manager
On-site · New York City, New York, United States
Job Summary
Lead and manage on-site print shop operations with a focus on large-format and grand-format production. Oversee production workflow, supervise shifts, coordinate with shop leadership, and serve as a primary client contact for job specifications, print requirements, and production details. Ensure on-time project delivery within budget and production cost guidelines; train production staff on procedures, workflows, and equipment usage; oversee maintenance and upgrades of large-format printing equipment; manage inventory and materials to support efficient production flow; resolve customer escalations professionally and collaborate with multiple departments as needed.
Required Qualifications
- High school diploma or equivalent
- 3-5+ years of experience in print production, large-format printing, or print shop operations
- Strong experience with grand-format and large-format printing workflows
- Demonstrated leadership ability with experience supervising production teams
- Strong customer service and client communication skills (phone, email, and in-person)
- Ability to clearly communicate production processes, job requirements, and technical instructions
- Strong understanding of print equipment, materials, and production capabilities
- Excellent organizational skills with the ability to manage multiple projects simultaneously
- Ability to work in a fast-paced, deadline-driven production environment
- Strong problem-solving skills and ability to handle customer escalations professionally
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