Prinect Color Specialist
$85,000–$100,000 year
On-siteKennesaw, Georgia, United States
Job Summary
Conduct on-site customer training for press calibration, proofing systems, device calibration, and color workflow optimization. Implement and maintain color management solutions within the Heidelberg Prinect ecosystem while troubleshooting color workflow, print quality, and software-related issues. Provide advanced technical support, assist with escalations, and create training materials and best-practice documentation. Document customer activities, project updates, and service recommendations. Support Sales Representatives with customer evaluations and solution recommendations. Perform workflow audits to identify process improvements and reduce waste. Collaborate with internal departments to ensure successful customer implementation. Travel up to 90% within the United States, with occasional evening and weekend work as needed.
Required Qualifications
- Strong knowledge of color theory and color management principles
- Experience with print production systems and workflows
- Understanding of prepress, pressroom, postpress, and computer-to-plate (CtP) operations
- Experience delivering technical training and customer education programs
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent verbal and written communication skills
- Ability to build strong customer relationships
- Ability to manage multiple projects and priorities independently
- Proficiency with Microsoft Office applications
- Up to 90% travel within the United States
- Occasional evening and weekend work
Desired Qualifications
- Experience with Heidelberg Prinect Color Toolbox and Heidelberg color management services
- Experience implementing industry-standard color workflows in commercial printing environments
- Experience working for a printing technology or workflow software provider
- Degree or certification in Print Management, Graphic Communications, or a related field
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