Principal UX Designer
$225,000–$250,000 year
HybridPalo Alto, California, United States
Job Summary
Define and champion the company's UX vision across unified real-time data streaming, data integration, and agent-based AI products. Establish and scale design systems, interaction standards, and UX best practices to ensure consistency across complex technical workflows. Drive user research initiatives, usability testing, and customer feedback loops to inform roadmap prioritization and product iteration. Collaborate with Product Management to translate strategic goals into intuitive user journeys and feature experiences. Partner with Engineering leadership to ensure feasibility, performance considerations, and technical constraints are incorporated into UX solutions. Design experiences that simplify data pipeline configuration, real-time monitoring, observability, governance, and AI-driven insights. Develop enterprise-grade UX patterns that address role-based access, security, compliance, and multi-environment deployments. Contribute to product positioning and go-to-market alignment by ensuring user experience supports customer adoption and expansion. Define and track UX metrics (e.g., adoption, time-to-value, task completion rates, NPS) to measure impact and drive continuous improvement. Advocate for accessibility, performance, and inclusive design principles across all digital touchpoints.
Required Qualifications
- 8+ years of experience in UX design
- at least 3+ years in a senior or principal capacity
- Proven experience designing complex B2B enterprise software
- understanding of event-driven architectures
- understanding of CDC
- understanding of ETL/ELT
- understanding of AI-driven workflows
- Strong portfolio demonstrating experience simplifying complex technical workflows into scalable, intuitive, and user-centered product experiences
- Expertise leveraging modern AI-powered design and engineering tools (e.g., Figma AI, Claude, ChatGPT, Gemini, Cursor, GitHub Copilot, v0, or similar)
- Deep understanding of UX research methodologies
- Deep understanding of interaction design
- Deep understanding of information architecture
- Deep understanding of design systems
- Demonstrated ability to collaborate cross-functionally with Product, Engineering, and GTM teams
- Strong communication skills, including the ability to present UX strategy and influence leadership decisions
- Experience working with enterprise customers and incorporating field feedback into product improvements
- Eligibility to work on a hybrid basis from our Palo Alto, CA office
- Bachelor's degree in Human-Computer Interaction, Design, Cognitive Science, or a related field
Desired Qualifications
- experience designing products within the data modernization, data infrastructure, or enterprise platform domain
- a strong understanding of AI-powered and agentic user experiences
- advanced degree
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