Principal Transformation Partner
On-siteAustin, Texas, United States
Job Summary
Lead end-to-end discovery engagements within assigned business functions using design thinking, lean/value stream mapping, and customer experience methodologies to identify and size efficiency opportunities. Develop clear value theses and governance-ready proposals using structured critical thinking frameworks, then influence senior leaders without formal authority to drive alignment and adoption. Establish measurement approaches to track realized benefits against baselines and business KPIs, remaining engaged post-launch to ensure sustained performance. Apply domain expertise across Sales, Marketing, Product, and Engineering to deliver cross-functional transformation with measurable productivity and revenue impact. Leverage AI tools and enabling software to accelerate discovery, analysis, and recommendation communication. Partner with program managers to support rollout, change management, and stakeholder engagement across large audiences and C-suite forums.
Required Qualifications
- Bachelor's degree in a relevant field
- Minimum of 15 years of relevant professional experience in management consulting or similar industry roles (transformation offices, strategy, business operations, operational excellence)
- Proven experience leading complex, cross-functional initiatives from problem framing through execution
- Strong capability in structured discovery using design thinking, LEAN/Six Sigma, customer experience, or product design methodologies
- Strong capability to translate findings into compelling business cases with measurable outcomes, KPIs, and benefits-realization frameworks tied to business results
- Extensive experience influencing senior stakeholders and driving alignment without formal authority
- Proven ability to support adoption and change execution through stakeholder engagement and communication planning
- Sound business judgment with an enterprise-wide mindset for identifying risks, dependencies, and escalation needs
- Exceptional executive communication and presentation skills
- Proficiency in enabling tools (Excel, PowerPoint, Figma/Visio, Jira)
- Experience leveraging AI tools (GenAI, Agentic AI) to accelerate analysis and transformation
- Clear transformation experience spanning people, process, and technology
- Fluent written and oral communication in English
- Applicants must be authorized to work for any employer in the U.S.
Desired Qualifications
- Advanced degree (MBA)
- Professional certifications (Lean Six Sigma, PMP/PgMP, change management, design thinking, CX, AI-related credentials)
- Prior experience building, scaling, or leading a transformation office, strategy function, or operational excellence practice
- Track record of scaling transformation initiatives across multiple business units or geographies
- Executive coaching, leadership development, or organizational design background
- Domain expertise in one or more of the following: Sales, Sales Operations, Marketing, Product, Engineering
- Thought leadership, external speaking, or published work on transformation or organizational change topics
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