Principal System Engineer
$155,400–$261,100 year
On-site · Miami, Florida, United States or Dallas, Texas, United States
Job Summary
Principal System Engineer at AT&T responsible for designing scalable system architectures, translating business needs into technical specifications, and providing technical leadership across Business Care & Sales operations. Focus areas include end-to-end process analysis, workflow design, AI-enabled capabilities, and integration with Billing & Collections and contact center platforms. Role emphasizes Lean/Six Sigma process engineering, security/compliance, and driving high-impact projects with minimal oversight; expects collaboration with senior leadership and mentorship of others. Location-specific presence required with office-based schedule (minimum 5 days/week).
Required Qualifications
- Bachelor’s degree (BS/BA) desired in Computer Science
- 7+ years of related experience
- Certification is required in some areas
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