Principal Solutions Engineer
$145,000–$185,000 year
On-siteCharlotte, North Carolina, United States or Jersey City, New Jersey, United States
Charlotte, North Carolina, United States or Jersey City, New Jersey, United StatesOn-siteFull Time$145,000–$185,000 yearSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Oversee critical infrastructure design and operations for approximately 200 Tier 2 and 3 Critical Facilities worldwide, ensuring 100% uptime of the Bank's most critical assets. Review and approve Corporate Real Estate change control processes, develop infrastructure design standards, and manage compliance for global facilities. Provide technical recovery support during critical building environmental outages and interface with client senior managers in T&O, GCIB, and Call Centers to insure proper use of scarce critical infrastructure. Drive adoption of engineering processes, including DCIM and automation solutions, while partnering with internal stakeholders and vendors to support infrastructure upgrades and technology deployments. Contribute to energy efficiency initiatives by implementing strategies to reduce PUE and carbon footprint.
Required Qualifications
- 5+ years of experience in Data Center, Critical Systems, or related infrastructure engineering disciplines
- Strong working knowledge of data center critical infrastructure, including mechanical, electrical, and/or structured cabling systems
- Engineering or technical discipline background
- Experience supporting budgets and cost controls for data center projects and infrastructure operations
- Exposure to capital projects and vendor cost management
- Demonstrated experience partnering with Real Estate, Critical Systems, Construction, and Technology teams
- Proven ability to lead or significantly contribute to data center infrastructure engineering and design activities
- Experience interpreting design standards
- Experience supporting technical contract requirements
- Ability to identify implementation risks
- Experience delivering technical solutions that meet defined availability, redundancy, quality, and budget requirements
- Track record of leading or managing projects with measurable impact on infrastructure reliability, efficiency, or standardization
- Experience applying established engineering standards, operational procedures, and best practices
- Experience contributing to continuous process improvements within the organization
- Professional experience working within a large, complex, and preferably global organization
- Demonstrated ability to collaborate across teams and functions
- Experience managing or working closely with geographically distributed and culturally diverse teams
- Strong written and verbal communication skills
- Ability to present technical and operational information clearly to peers and management
- Ability to operate effectively within a matrixed organizational environment
- Ability to balance competing priorities
- Practical problem-solving mindset
- Ability to think creatively while remaining grounded in operational reality
- Demonstrated experience leading teams
- Ability to foster a culture of accountability, performance, and continuous improvement
- Experience defining, tracking, and using operational and engineering metrics
- Ability to support data-driven decision making
- Awareness of industry standards, guidelines, and emerging practices in data center and critical systems engineering
Desired Qualifications
- Demonstrated experience supporting data center engineering, construction, upgrades, or integration activities within a large or multi-site environment
- Experience leading teams or workstreams
- Ability to collaborate with cross-functional partners
- Ability to influence peers, project stakeholders, and vendors
- Working knowledge of risk assessment and availability concepts for data centers or colocation environments
- Ability to contribute to availability modeling and resiliency planning
- Solid understanding of data center technologies
- Understanding of associated monitoring, environmental, and infrastructure management tools
- Examples include power, cooling, telemetry, DCIM
- Strong analytical, organizational, and decision-making skills
- Ability to manage multiple priorities
- Ability to drive issues to resolution
- Experience compiling and contributing to site assessments
- Experience contributing to infrastructure health evaluations
- Experience contributing to capital projects
- Experience contributing to facility upgrade planning
- Ability to interpret, apply, and refine minimum technical requirements and standards
- Ability to support evolving operational and business needs
- Working knowledge of root-cause failure analysis related to critical systems equipment
- Experience participating in incident investigations
- Experience participating in corrective action development
- Experience coordinating with local utility providers
- Ability to understand site power, cooling, and service constraints
- Familiarity working with Authorities Having Jurisdiction (AHJs)
- Ability to support compliance with applicable federal, state, and local codes and regulations
- Exposure to or experience supporting commissioning activities
- Experience including testing and validation of mechanical, electrical, fire suppression, and control systems
- Experience supporting data center operations
- Experience with utilization, efficiency, resiliency, and failover analysis of critical systems
- Foundational understanding of network design and layout
- Understanding as it relates to data center infrastructure and physical deployment
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