Principal Software Engineer, Tooling (Product)
$192,500–$275,000 year
HybridNew York, United States
Job Summary
Own the technical vision and architecture for the customer-facing platform, designing for scale and reliability across onboarding, compliance, and support systems. Review critical designs across organizations and drive the hardest technical challenges, acting as a key driver of demos and technical direction beyond your team. Plan and deliver large, complex, cross-org programs spanning months to years, identifying problems worth solving and advocating for their prioritization. Define patterns, operational guidelines, and engineering practices for your verticals, while proactively raising the security and quality bar across the organization. Mentor engineers and future leaders, delegate to grow others, and lead initiatives across domains including outside your core expertise. This role requires in-person attendance twice a week at the New York City office.
Required Qualifications
- 12+ years of software engineering experience building and operating complex production systems at scale
- Recognized expertise in one or two core technical domains, with a track record of being accountable for company-level systems or initiatives end to end
- A history of driving architecture and design for the hardest technical challenges across multiple teams or organizations
- Demonstrated ability to set technical vision with company-level impact and to bring an increasingly strategic mindset to engineering decisions
- Fluency across multiple layers of the stack (backend services plus web and/or mobile) and willingness to go deep wherever a problem requires
- Proficiency in a typed language (e.g., TypeScript, Scala, Java, Go) and comfort with JavaScript/TypeScript on web and mobile surfaces
- Experience building consumer-facing applications with strong product and UX sensibility
- Fluency in using AI coding tools and automation, and a point of view on how to advance an agentic development practice
- A record of acting as a technical multiplier — developing engineers and leaders, influencing prioritization across teams, and leading cross-domain initiatives
- Excellent communication skills, including the ability to communicate complex technical issues to diverse audiences and build alignment across organizations
- This role is required to be in person twice a week at our New York City, NY office
Desired Qualifications
- Experience in the crypto or fintech industry, or as a user of crypto products
- Deep experience with onboarding, identity/KYC, compliance, or customer support tooling
- Experience architecting and operating AI agents or agentic workflows in production at scale
- Familiarity with React/React Native and cloud/microservices architecture
- A record of driving product and technical strategy with data and experimentation
- Experience representing engineering externally (talks, writing) or in cross-company technical collaboration
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