Principal Site Reliability Engineer (Sovereign Cloud) - AIOPS, V&A, Copilot
On-site · Sofia, Sofia-Capital, Bulgaria
Job Summary
Principal Site Reliability Engineer for Sovereign Cloud at Palo Alto Networks (SRE/DevOps focus) responsible for automating, designing, and operating reliable and secure cloud infrastructure for Sovereign Cloud. Role involves orchestration of end-to-end monitoring and alerting, on-call rotations, root cause analysis, and collaboration with developers, researchers, data scientists, and security experts. Technologies include Terraform, Kubernetes, GitLab CI, ArgoCD, Prometheus, Grafana, Loki, Docker, GCP, AWS, Vault, Kafka, MySQL, Python, Bash, and Go. The team supports production-ready, scalable services and emphasizes infrastructure as code, observability, security, and reliability across a large infrastructure platform with on-site work in Sofia, Bulgaria. "Is role eligible for Immigration Sponsorship?" No; "Palo Alto Networks is an equal opportunity employer" with accommodations available upon request.
Required Qualifications
- 7+ years as an engineer in Infrastructure, Operations, DevOps, or System Engineering
- 7+ years building high availability, scalable cloud native applications on AWS or GCP
- BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience required
- Expertise in configuration management with a framework such as Ansible, Terraform, Helm
- Expertise in infrastructure automation tasks using Python and shell scripting
- Experience in Site Reliability Engineering, Production Engineering, or DevOps
- Experience in public or private cloud
- Solid experience in Kubernetes and containers
- Linux administration, internals, and network troubleshooting
- Proficiency with programming languages like Python, Java, Golang, and shell scripting to automate tasks
- Experience with CI/CD pipelines, GitLab and ArgoCD preferred
- Ability to diagnose and troubleshoot complex distributed systems handling high volume transactions
- Excellent written and verbal communication, able to collaborate and rally support
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